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Lodgify · Product design · 05/23 - 06/23

Signup flow

We embarked on a transformative journey to improve the signup experience, empowering businesses to effortlessly connect with their customers.

Signup flow

Design process

Activation flow

The team

1 PM, 2 FE, 1 PD

Timeline

05/23 - 06/23

Discovery

Phase 1

We started mapping the whole sign up flow in the platform.

User personas

User personas

Service design blueprint workshop

Service design blueprint workshop

This framework was used to visualize and understand the relationships and interactions within the service.

User interviews

User interviews

“The free trial was useful for me to get a feel of the product before purchasing a subscription and starting adding my own data”

User interviews

Problem definition

Phase 2

We embarked on a transformative journey to improve the signup experience, empowering businesses to connect with their customers.

Problem definition

Ideation

Phase 3

We started with an ideation workshop with stakeholders and participants from different departments.

Ideation

Outcomes

Phase 4

We simplify the experience to make a smooth signup for the user and to see the product in few steps.

Outcomes